Making sure that your loved ones best interest is being heard after in a long term care community, at a doctor's appointment, or simply within the family- that is a bigger task than it may seem! Having a third party take on that role for you can sometimes mean the difference between being heard and being dismissed. Our advocates will do that for you. We will attend care conferences at long term communities to ensure that all concerns are being addressed to our high standards, to make sure that all questions are answered and bring up additional questions that family members may not know to ask. We can also attend physician appointments with your loved one and the family, or go in place of the family if needed, to make sure enough time is spent by the physician and that all important questions are answered. Our advocates will also hold periodic family care conferences to ensure that all family members are on the same page for care for your loved one. These care conferences are a great time for the family care team to ask questions, give input, and get an update on the status of your loved one so that everyone involved is providing the best care possible.
Our care advocates are here to support your loved one, your care team, and yourself as much as we can. Your loved one will receive a weekly visit from our care advocate to assess and address his or her needs from week to week. If home is in a long term care community, the care advocate will check in with the community team to see if there are any new issues that need to be addressed as well as make sure the care being given by the community meets the standards of Advocates for Elders and your family. Should any care issues need to be addressed, your care advocate will address them immediately and notify you as soon as possible. This level of attention also applies if your loved one is living at home with a private caregiver.
Additionally, your Care Advocate is always available to you at no additional cost via phone calls, text messages, and emails. We understand how important it can be to get advice and support quickly when an emergency happens or when you just need an ear to express concern to. By being available to you and your loved one's care team, we can help guard against caregiver burn out, allow you to make important decisions with the most information possible, and to allow you to feel like you are not alone in this journey.
Each of our clients begin service by participating in an initial comprehensive assessment that will help our Care Advocates guide the care of your loved one. This assessment addresses cognition, safety, activities of daily living (hygiene, dressing, mobility, etc) also referred to ADLs, depression, long term planning, finances, legal documents, social history, and caregiver burnout. Through this assessment, your Care Advocate will be able to set forth a plan of care to guide you and your loved one towards the goals that you want. From this assessment referrals can be made to get the proper care in place, a plan for the future, or answer any nagging questions you or your loved one may have had. After this assessment, the weekly visits begin that will monitor the care of your loved one to be sure that the care being given is up to standard. These visits will also allow for the Care Advocate to observe any changes that occur that would cause a change in the plan of care and guide you to make the proper adjustments that would be best for your loved one.
Every 6 months of being on service, this assessment will be repeated based on what the previous assessment showed and what has occurred since. By repeating and updating this assessment, you will always have a current plan of care for your loved one that can be used to continue to guide care, be submitted to long term care insurance companies, or given to physicians to show progress (or decline) in cognition or ADLs.